Möt Cultural Cares personal ifrån hela världen

Cultural Care Au Pair är en av världens största au pair-förmedlingar. Vi har egen personal på plats, och rekryterar just nu au pairer ifrån så mycket som 21 länder. Sedan har vi givetvis hela vår verksamhet i USA.

Cultural Care Au Pair har som mål att bryta ner barriärer, kulturella såväl som språkliga, och ett steg i detta är att anställa personal som själva brinner för kulturella utbyten. Vi vill jobba tätt ihop med gemensamma mål, trots att vi sitter i olika delar av världen. Vårt gemensamma uppdrag är naturligtvis att fortsätta ge familjer och au pairer chansen att ha "the best year of their life" tillsammans, och att fortsätta bryta ner barriärer. Göra världen lite mindre helt enkelt.

Här presenterar vi ett axplock av alla som arbetar på Cultural Care, så att ni som är nyfikna får veta lite mer om vilka vi är och vad vi gör

 

Amanda jobbar på Stockholmskontoret. Hon var au pair 2007-2009 och kom hem med inte bara en amerikansk familj på andra sidan Atlanten utan även en amerikansk pojkvän i släptåg.

How did you first get in contact with Cultural Care?
Many of my relatives, including aunts and uncles, have been au pairs in the United States over the years and inspired me to follow in their footsteps. My grandmother got on a boat in 1950 and arrived in New York one week later as one of the first Swedish au pairs in the U.S. When I saw a poster for Cultural Care at my high school I jumped at the opportunity to fulfill my dream of living in the U.S. as an au pair, and I spent one-and-a-half years with a wonderful family in sunny Sacramento, California.

What is your background?
After my time in the U.S. I studied Media and Communication at the University of Jönköping in south central Sweden. I began working at Cultural Care in Stockholm in October 2013 and look forward to sharing my experiences with new au pairs.

What do you love about your job?
I love being able to help future generations of au pairs make the most of their time abroad.

Briefly tell us what you do on a daily basis?
I oversee three regions and am responsible for monthly meetings and reviewing application forms. I am in constant contact with future au pairs.

What is your best advice to families/au pairs participating in the program?
My advice applies to families and au pairs alike. It’s important that you are willing to communicate. It’s not important how you do it, but if there is a motivation to try that will shine through and problems will automatically become less of an issue.



Caitlin ansvarar över vårt "operations team" på Bostonkontoret. Där är de experter på visum, bokar flygbiljetter och svarar på andra praktiska eller logistiska frågor ifrån au pairer. Innan hon hade denna tjänst ansvarade hon för vår au pair-skola i New York.

Universario

How did you first get in contact with Cultural Care?
I was in Narita airport in Tokyo Japan when I saw a number of students with EF backpacks! I was very interested in the company and when I found out there was an office in Cambridge, right near where I grew up, I knew I had to work there!
I started working for Cultural Care as a Regional Manager in 2003, came back as a Regional Manager in early 2005 and then have been at the Training School since late 2005, and about a year ago I moved back to Boston!

What is your background?
I graduated from university with a degree in Political Science and Spanish. I had spent a semester living and studying in Mexico and that is what jump started my passion for getting to experience other cultures through language, food, music and of course, the people! Before I joined Cultural Care I worked for a small educational company that allowed me to teach all over the world-I have lived in Mexico, Colombia, Guatemala, Japan, Australia and Puerto Rico. Working at Cultural Care helps be to be able to combine my passion for other cultures and education into a job I love doing every day!

What do you love about your job? 
 I feel as if I have one of the best jobs in the company as I get to meet every single au pair that comes through our program. In the six years that I have been at the School, I have met close to 40,000 au pairs!
I also get to see the hard work of each and every department in the company-the overseas offices and the US side who have worked so hard to educate people about the program and create great matches for both host familes and au pairs!

Briefly tell us what do you do on a daily basis?
I used to oversee all logistics at the Training School from the minute the au pairs got off the plane to the minute they got on the buses to head to their host families. This was an intense, fast-paced week filled with adventure, excitement and of course, some jet lag! My job was to live on the campus to be here for anything that may come up, but also to be sure that the au pairs are starting their year off right. I managed the staff and teachers and we all worked hard to be sure that the week was the best it can be! Although we have the same general schedule week to week, no two weeks are ever the same as we are welcoming a new group of people with fresh energy and excitement each week. Today I manage the operations team in Boston and deal with all logistics around the au pair year!

What is your best advice to families/au pairs participating in the program? 
 For everyone to remember: this year can and will change your life. For the au pairs my best advice is to remember this is work and that not every day will be perfect, but it is the experience as a whole that will shape your future. For host families to remember this is a cultural exchange program and to embrace everything that comes along with that!


Samantha Janney är vår Vice President of US Operations. Hon har själv haft 11 (!) au pairer och brinner passionerat för kulturella utbyten.

Universario

How did you first get in contact with Cultural Care?
I joined Cultural Care 16 years ago before having children. I learned about the company from my college roommate who worked in another EF division. When I met with representatives of Cultural Care I knew I was in the right place - I loved the mission and vision and was excited to share the cultural exchange experience with others. When the time came to research childcare options for my own family nine years ago I knew I had access to one of the best and chose the au pair program. It has been a wonderful experience!

What is your background?
I was born in UK, lived in France, New York City and then northern Virginia. I also grew up with the help of an au pair so was familiar with the concept. My family traveled extensively so I was fortunate enough to be exposed to other cultures and languages from an early age. My passion for travel and cultural exchange has continued and I am fortunate to have not only traveled myself but also hosted ten au pairs from a variety of different countries over the years.
I have a background in Psychology and earned a Masters degree from Washington College in Maryland in addition to a Bachelors degree in Psychology and minor in Sociology. I have been able to use my education on a daily basis helping to counsel families and au pairs through some of their experiences to have a more successful program year

What is your role at Cultural Care Au Pair?
I currently work as the Vice President of US Operations in the Boston office where I work with the customer service, recruitment and training and sales departments. In turn we all work with a team of Local Childcare Coordinators to identify prospective host families for our au pairs and then help to support all parties during their program year. It's been a wonderful experience to share the benefits of the program to many host families and au pairs year over year.

What do you love about your job?
I love seeing the personal growth that takes place with each au pair and host family as they experience their exchange year. Whether working through a difficult time or becoming more independent and confident it is so rewarding to see our au pairs blossom before our eyes. It is also extremely gratifying to know that hosting an au pair can open up the world to our host families and children as they learn about another culture and welcome someone into their home.

What is your best advice to families/au pairs participating in the program?
Choose someone you like and who will be a good fit to your family. When selecting an au pair we select based upon personality fit because you are more willing to work through challenges with someone you like than someone who you don't get along with. Also, we believe in the importance of investing time in the relationship. Our au pair is spending a lot of time with our children and we want to make sure she is happy and feels connected to our family. Create open lines of communication and recognize that there is a transition period where everyone takes time to settle in. We have always found that following these rules of thumb has helped our family to have many successful experiences. We are currently hosting our eleventh au pair (our sixth from Sweden).

 

Gisela Nilsson är lite av en guru inom företaget. Hon var med och startade Cultural Care i Sverige, och var med när de allra första au pairerna reste till USA 1989. Efter detta har hon jobbat inom diverse avdelningar och är just nu Vice President of Information Systems på vårt Bostonkontor. Gisela är också väldigt engagerad i vårt välgörenhetsprojekt Kids First.

Universario

How did you first get in contact with Cultural Care?
I worked in another department within EF and was excited to get the opportunity to start up Cultural Care Au Pair in Sweden in 1989. It was a brand-new program but it got very popular immediately. Within just a few months, the first au pairs departed from Copenhagen.
Before that, au pairs went illegally to the USA as that was the only way, and paid their own flight tickets and insurance. It was very risky and some were turned back and can't return to the USA for years. Some even traveled without insurance and that could end really badly.
I was so excited to be able to work with a way to let young people go the USA legally, and with the support of Cultural Care.

What is your background?
When I graduated high school in Sweden, you couldn't travel legally as an au pair to the USA so there was no program to participate in.
Instead, I went as an au pair to Germany where I took care of 2 girls, 7 and 8 and also studied German at university.
When I returned to Sweden after my year in Munich, Germany, I studied languages and economics. After a few years I went back to school and studies marketing and more economics while I still worked at EF full time.
After I started working at EF, I got the opportunity to live in Switzerland, and now I work in the Cultural Care office in Boston. The company has given me many opportunities to travel all over the world which is very exciting.

What do you love about your job?
The people working at Cultural Care Au Pair are fantastic. It is a very energetic, passionate and hard-working group of people. And fun! It doesn't feel like work at all. I love that there are always new things happening and you can't really foresee what each day will bring. It makes it exciting and fun, and challenging.
It is also very rewarding to know that we are allowing young people to experience another country, and overall, I really love the company's mission of breaking down barriers.

What is your best advice to families/au pairs participating in the program?
Remember that communication can solve most issues. We might think the other person knows what we mean or are thinking but that is often not the case. Miscommunication (or non-communication) happens between people who speak the same language but in the relationship between au pairs and host families, you have to remember that there are language barriers, cultural differences, age differences, and much, much more.
And use the resources that are available to you: your LCC, the Boston office, your home office,au pair friends, etc. Reach out if you have questions or problems - but also, be patient.


Lori och Belma är två av våra fantastiska LCC:er. Deras jobb är kanske ett av de mest varierande - de stöttar och hjälper familjer och au pairer med alla tänkbara frågor, problem och funderingar under året, informerar potentiella värdfamiljer om alla fördelar med au pair-programmet och organiserar au pair-träffar.

Universario

What is your role at Cultural Care Au Pair?
I am the Area Coordinator for Long Island. I am responsible for a group of about 35 host families and au pairs and also work to cover areas when needed as well as help newer LCC's get settled into the role.

What do you love about your job?
I love meeting the host families and au pairs. I enjoy getting to know the au pairs and learning about their families and lives in their home countries. I enjoy hearing about how other cultures live and see how the host family/au pair relationship grows and develops over the year. I love when au pairs come back to visit year after year. The bond between the host family and au pair is truly indescribable.

What is your best advice to families/au pairs participating in the program?
Communication is the key to a successful year together. You must feel comfortable enough with each other to sit down and discuss things that are bothering you, things that you need or how you are feeling. It is best to be honest and upfront so that everyone knows what is going on. If there are questions, ask them! If there is a problem, say so (nicely, of course!). Don't be afraid to call your LCC and ask her questions, tell her what's going on or ask her opinion. Ask her to come over and help mediate a situation or help come up with solutions if needed. That is why the local support is provided. We want everyone to have a happy and successful, fulfilling year!

 

Universario

What is your background?
 I was an au pair in 1991 but not with CCAP. I worked as a Office Manager for many years until I joined Cultural Care as an LCC and later as a placement manager.

What do you love about your job?
I love meeting new families and au pairs. I enjoy setting up meetings and solve/mediate issues between families and aupairs. It takes me back to a time when I was an aupair, yet I understand where the families are coming from as I am a mom myself.
I have made several friendships with other LCC's and I enjoy meeting them all over the world.

What is your best advice to families/au pairs participating in the program?
Everything can be solved through communication. The sooner you address an issue, the sooner everyone will be on the same page towards the same goal. Ultimately everyone wants to be happy and sometimes it takes a little bit more effort to get there. Hard work pays off. Set the right expectations right at the start.

 

Här av våra kollegor på kontor runt om i världen. Dessa personer har liknande jobb som oss som sitter på kontoret i Sverige. De jobbar, precis som vi,  med "au pair-delen" av verksamheten, och hjälper till med alltifrån ansökningar till visumprocessen.

 

 

Universario

What is your background? I applied as an au pair in 1996. After my au pair year in 1996/1997 in New Jersey I studied English and Spanish Linguistics and Intercultural Communication. I have always been a big advocate of cultural exchange and have spent extended time abroad myself.

What is your role at Cultural Care Au Pair? I have a long tradition with Cultural Care Au Pair and it all started with my own au pair year in New Jersey. During my studies I used to work part-time as a Regional Leader in Germany and now I am based in Lucerne working with creating preparation material for au pairs who are going to the US.

What do you love about your job? I love working in an international team and speaking 3 languages on a daily basis. I share the excitement with each au pair that finds an American host family and gets to travel to the U.S

 

Universario

What is your background? I was an exchange student almost 10 years ago: I did a Senior Year in a Charter High School in Albuquerque, NM and lived with an amazing host family for a year. It was such a strong and wonderful experience, it convinced me to start language studies.
It also made me want to discover more countries and during my studies, I worked in Italy for 10 months (mostly within a primary school, living with Italian roommates) and Egypt for 4 months (in an Italian hotel, meeting over 100 new guests every week). I graduated in Languages and International projects management. I joined the French "Pink Team" a year before graduating from College and never left.

Briefly tell us what do you do on a daily basis? I manage a team of 14 people to make sure the program is running smoothly and to its full potential. That includes promoting the program, checking that all au pairs are where they should be in the process to leave when they want, that our team is assisting them every step of the way and that all is done according to the US Departement of State requirements

What is your best advice to families/au pairs participating in the program? The key when collaborating with people of a different culture is communication. Misunderstandings are easy to happen but also easy to clear by just talking.
Be generous: for everything you give, you will receive so much more.
Remember that this is a unique opportunity: everything you do not do now, you might not be able to do later so make the most out of it. This is your year and it will be what you want it to be.